Course Overview
When there must be growth in an environment, conflict becomes inevitable! This is because divergent views must be carefully harmonized and sequentially handled in order to pave way for underlying instruments of growth. In essence, effective and efficient conflict resolution leads to overall growth of an organization. When parties in organization understand how analyze and handle conflicts, their improvements will have a positive knock-on impact on their team. This programme assists participants in leadership positions or those who are aspiring to leadership positions to develop practical strategies for effective and efficient resolution of conflicts in the work place. The programme also develops the mindset and skills required to lead a actively increasing productivity. The programme is ideal for senior managers, managers union leaders, and executive officers, including those responsible for corporate planning and strategy.

Course Benefits
By attending this WorkmanSkills training, delegates will be able to:

• Reflect on multi-dimensional ideas that spring up in the workplace within a specified period
• Analyze current business systems and practice and compare them to the desired future state for all employees
• Communicate core values and codes of conducts for all employees
• Explore alternative methods of promoting and maintaining ethical and professional behavior
• Identify areas of conflict and develop techniques for monitoring, evaluating and adjusting strategies
• Develop practical strategies to improve standards of integrity in the public service and private sector in a sustainable manner

Target Audience:
This WorkmanSkills training is ideal for wide range of professionals but will greatly benefit:
Executives, directors, senior management and team leaders from government departments and regulatory agencies, multinational donor agencies, central banks, commercial banks and private companies

How will this Training Course be Presented?
This WorkmanSkills training course will utilize a variety of proven learning techniques to ensure maximum understanding, comprehension, and retention of the information presented. 
Course Outlines

• Comprehend the role of leaders and their teams in Organizations
• Evaluate legal and apparent conflict areas in the workplace
• Develop and implement effective strategies and plans
• Communicate with internal and external stakeholders
• Understand the principles and concepts of Negotiation Skills
• Lead others by example within the concepts of accountability and transparency
• Develop structures, systems and administrative procedures to support change culture and behavior

​The Certificate
WorkmanSkills Certificate of Completion will be provided to delegates who attend and complete the course