An Intensive 2-Day Training Course
Introduction to Strategic Quality Management
Introduction to Strategic Quality Management
Tutor-Led Class @ NGN120,000.00 per Participant
Online @ NGN100,000.00 Per participant
On-Site to make formal request
Venue: Mechelectric Conference Centres, Ikeja, Abuja, PH and Ota
Date and Time: November 17 - 18, 2025; 0900Hr - 1600Hr Daily
Course Overview
This course presents a blend between strategy and quality to help participants develop the right skills to plan their organization's quality strategic plans. The course will take participants through the history of quality and strategy and link them both using practical applications. Participants will learn how to analyze current organizational status and identify gaps and future needs. The course will also examine the strategic planning process from initiation to selection of initiatives. Moreover, the identification process of quality key result areas will be discussed. Participants will leave with the tools, skills and knowledge to start their own journey to strategize for their quality departments and produce deployment plans.
Course Benefits
By attending this WorkmanSkills training, delegates will be able to:
Target Audience:
All quality managers and staff who are involved in influencing, formulating or supporting the long term planning and strategy of the quality department or organization as well as those who are responsible for linking, measuring and improving the performance of others. The course is also suitable for employees targeted for development or promotion within the quality function.
How will this Training Course be Presented?
This WorkmanSkills training course will utilize a variety of proven online learning techniques to ensure maximum understanding, comprehension, and retention of the information presented.
Course Outlines
The Certificate
WorkmanSkills Certificate of Completion will be provided to delegates who attend and complete the course
This course presents a blend between strategy and quality to help participants develop the right skills to plan their organization's quality strategic plans. The course will take participants through the history of quality and strategy and link them both using practical applications. Participants will learn how to analyze current organizational status and identify gaps and future needs. The course will also examine the strategic planning process from initiation to selection of initiatives. Moreover, the identification process of quality key result areas will be discussed. Participants will leave with the tools, skills and knowledge to start their own journey to strategize for their quality departments and produce deployment plans.
Course Benefits
By attending this WorkmanSkills training, delegates will be able to:
- Define quality and strategy concepts highlighting the main components of strategic planning in quality
- Analyze the current situation identifying opportunities to draft a strategic quality plan
- Generate strategic goals for their quality department
- Convert a strategic plan into an operating plan
- Examine how to measure success of a strategy on quality, how to extract Key Performance Indicators (KPIs) and how to draft a quality department balanced scorecard
Target Audience:
All quality managers and staff who are involved in influencing, formulating or supporting the long term planning and strategy of the quality department or organization as well as those who are responsible for linking, measuring and improving the performance of others. The course is also suitable for employees targeted for development or promotion within the quality function.
How will this Training Course be Presented?
This WorkmanSkills training course will utilize a variety of proven online learning techniques to ensure maximum understanding, comprehension, and retention of the information presented.
Course Outlines
- Quality evolution and concepts
- Dimensions of product quality
- Dimensions of service quality
- Quality management system: the components
- The core principles of strategic quality management
- Strategic deployment of quality frameworks and excellence awards
- Evaluation of strategic management
- Strategic thinking versus strategic planning in quality departments
- The strategic planning and control process
- Benefits of strategic management to the quality professional
- Barriers of strategic implementation
- The building blocks of strategic planning
- Situation analysis tools in quality departments
- Quality stakeholders analysis
- Defining quality visions and missions
- Developing a quality statement
- Setting quality strategic goals
- Identifying critical success factors in quality
- Key result areas and key performance indicators
- Core competencies and core values
The Certificate
WorkmanSkills Certificate of Completion will be provided to delegates who attend and complete the course
