An Intensive 2-Day Training Course
Introduction to Process Management: Mapping & Improvement
Introduction to Process Management: Mapping & Improvement
Tutor-Led Class @ NGN120,000.00 per Participant
Online @ NGN100,000.00 Per participant
On-Site to make formal request
Venue: Mechelectric Conference Centres, Ikeja, Abuja, PH and Ota
Date and Time: March 25 - 26, 2025; 0900Hr - 1600Hr Daily
Course Overview
A diagram is worth a million words. When it comes to understanding and improving processes, the science and art of process mapping becomes very handy. This is the main theme of this course which aims to develop process mapping skills for participants by helping them understand the different types of process mapping approaches from simple flow charts to value stream mapping. Various process assessments will be presented and discussed. Toyota's famous Lean principles will be explained and used to help participants understand how to improve processes through mapping in service and manufacturing organizations.
Course Benefits
By attending this WorkmanSkills training, delegates will be able to:
Target Audience:
Individuals involved in improvement projects, processes identification, work design, productivity improvement or quality auditing initiatives.
How will this Training Course be Presented?
This WorkmanSkills training course will utilize a variety of proven online learning techniques to ensure maximum understanding, comprehension, and retention of the information presented.
Course Outlines
The Certificate
WorkmanSkills Certificate of Completion will be provided to delegates who attend and complete the course
A diagram is worth a million words. When it comes to understanding and improving processes, the science and art of process mapping becomes very handy. This is the main theme of this course which aims to develop process mapping skills for participants by helping them understand the different types of process mapping approaches from simple flow charts to value stream mapping. Various process assessments will be presented and discussed. Toyota's famous Lean principles will be explained and used to help participants understand how to improve processes through mapping in service and manufacturing organizations.
Course Benefits
By attending this WorkmanSkills training, delegates will be able to:
- Define processes and their importance for the proper functioning of an organization
- Identify the international standards for approaches to processes
- Examine various process assessment methodologies
- Generate process analysis charts and construct process maps for improvement
- Justify the need to measure processes as an improvement tool
Target Audience:
Individuals involved in improvement projects, processes identification, work design, productivity improvement or quality auditing initiatives.
How will this Training Course be Presented?
This WorkmanSkills training course will utilize a variety of proven online learning techniques to ensure maximum understanding, comprehension, and retention of the information presented.
Course Outlines
- Process definition
- Process approach to improvement
- Advantages of process mapping
- Elements of a process
- Benefits of process maps
- Attributes of a process map: (i) Identifying the customer (ii) What is critical to their satisfaction (iii) Obtaining process performance data (iv) How well do our processes satisfy their needs (v) The business value chain (vi) Dening process efficiency and effectiveness (vii) Process definition
- Understanding process approach
- Process characteristics
- The Plan, Do, Check, Act (PDCA) approach
- Opportunities in terms of reducing cycle time and defects
- Non-value added explained
The Certificate
WorkmanSkills Certificate of Completion will be provided to delegates who attend and complete the course
