An Intensive 3-Day Training Course
Advanced Process Management: Mapping & Improvement
Advanced Process Management: Mapping & Improvement
Tutor-Led Class @ NGN150,000.00 per Participant
Online @ NGN120,000.00 Per participant
On-Site to make formal request
Venue: Mechelectric Conference Centres, Ikeja, Abuja, PH and Ota
Date and Time: April 28 - 30, 2025; 0900Hr - 1600Hr Daily
Course Overview
A diagram is worth a million words. When it comes to understanding and improving processes, the science and art of process mapping becomes very handy. This is the main theme of this course which aims to develop process mapping skills for participants by helping them understand the different types of process mapping approaches from simple flow charts to value stream mapping. Various process assessments will be presented and discussed. Toyota's famous Lean principles will be explained and used to help participants understand how to improve processes through mapping in service and manufacturing organizations.
Course Benefits
By attending this WorkmanSkills training, delegates will be able to:
Individuals involved in improvement projects, processes identification, work design, productivity improvement or quality auditing initiatives.
How will this Training Course be Presented?
This WorkmanSkills training course will utilize a variety of proven online learning techniques to ensure maximum understanding, comprehension, and retention of the information presented.
Course Outlines
WorkmanSkills Certificate of Completion will be provided to delegates who attend and complete the course
A diagram is worth a million words. When it comes to understanding and improving processes, the science and art of process mapping becomes very handy. This is the main theme of this course which aims to develop process mapping skills for participants by helping them understand the different types of process mapping approaches from simple flow charts to value stream mapping. Various process assessments will be presented and discussed. Toyota's famous Lean principles will be explained and used to help participants understand how to improve processes through mapping in service and manufacturing organizations.
Course Benefits
By attending this WorkmanSkills training, delegates will be able to:
- Define processes and their importance for the proper functioning of an organization
- Identify the international standards for approaches to processes
- Examine various process assessment methodologies
- Generate process analysis charts and construct process maps for improvement
- Justify the need to measure processes as an improvement tool
Individuals involved in improvement projects, processes identification, work design, productivity improvement or quality auditing initiatives.
How will this Training Course be Presented?
This WorkmanSkills training course will utilize a variety of proven online learning techniques to ensure maximum understanding, comprehension, and retention of the information presented.
Course Outlines
- Key terms
- Mapping process
- Types of mapping tools: (i) Simple flow charting (ii) Geo graphs, spaghetti and workflow diagrams (iii) Swim lane (deployment) flowcharts Supplier, Input, Process, Output, Customer charts (SIPOC) (iv) Value added and non value added analysis (v) Value stream maps (vi) Cycle time map
- Process hierarchy
- Process maps symbols
- 'IDEF0' process map
- Lean thinking to reduce waste in processes
- The eight types of waste found in processes
- 5S: a framework to organize and maintain your workplace
- Failure Mode and Effects Analysis (FMEA)
- Customer oriented processes
- Support oriented processes
- Management processes
- Diagnosis of a process
- Analyzing and improving a process
- The turtle diagram
- Using process maps to identify root causes
- Twelve cornerstone tools to process streamlining
- Problem solving techniques
- Process auditing as a tool for continuous improvement
- Process mapping in six sigma projects
- The need to measure
- Process Key Performance Indicators (KPIs)
- Benchmarking and the balanced scorecard
WorkmanSkills Certificate of Completion will be provided to delegates who attend and complete the course
