Operational Risk Management in Financial Institutions
Tutor-Led Class @ NGN250,000.00 per Participant
Online @ NGN230,000.00 per Participant
On-Site available on formal request
Venue: Workproskills Training Centres
Dates: Lagos (Nov. 3 - 7, 2025), Abuja (Nov. 17 - 21, 2025), Port Harcourt (Nov. 10 - 14, 2025), Ota (Nov. 24 - 28, 2025)
Time: 0900Hr - 1600Hr Daily
Course Overview
This 5-day training course provides a deep dive into the principles, practices, and regulatory expectations surrounding operational risk management in financial institutions. Participants will learn how to identify, assess, monitor, and mitigate risks arising from internal processes, systems, people, and external events.
The course explores the Basel framework for operational risk, risk event data collection, key risk indicators (KRIs), control self-assessments (CSAs), and scenario analysis. Through interactive sessions and real-world case studies, attendees will gain practical skills to build resilient operational risk programs that support business continuity and regulatory compliance.
Learning Objectives
- Understand the nature and sources of operational risk in financial institutions
- Apply Basel II/III principles to operational risk management
- Design and implement risk control frameworks and mitigation strategies
- Develop and monitor key risk indicators (KRIs)
- Conduct risk and control self-assessments (RCSAs)
- Build incident reporting and loss data collection systems
- Perform scenario analysis and stress testing
Who Should Attend
- Operational risk officers and analysts
- Compliance and internal audit professionals
- Risk managers and control specialists
- Business continuity and IT risk teams
- Regulatory and supervisory staff
Course Outline
Day 1 – Introduction to Operational Risk
- Definition and scope of operational risk
- Basel II/III operational risk categories
- Regulatory expectations and governance
Day 2 – Risk Identification and Assessment
- Sources of operational risk: people, systems, processes, external events
- Risk mapping and process walkthroughs
- Control self-assessment techniques
Day 3 – Risk Monitoring and Reporting
- Key risk indicators (KRIs)
- Incident reporting and loss data collection
- Risk dashboards and escalation protocols
Day 4 – Risk Mitigation and Controls
- Designing effective controls
- Control testing and validation
- Third-party and outsourcing risk
Day 5 – Scenario Analysis and Case Studies
- Scenario development and stress testing
- Case studies: fraud, system failure, cyber breach
- Group exercise: building an operational risk framework
Course Details
Duration: 5 days
Time: 9:00 AM - 4:00 PM daily
Venue: Workmanskills Training Centres (Lagos, Abuja, Port Harcourt, Ota) + Virtual option
Fees & Inclusions
NGN250,000 per participant. Includes training materials, refreshments, certificate, and access to post-course resources.
Certification
Certificate of Completion in Operational Risk Management issued by Workmanskills Consult.












