An Intensive 2-Day Training Course
Effective Maintenance Contracting & Outsourcing Management
Effective Maintenance Contracting & Outsourcing Management
Tutor-Led Class @ NGN120,000.00 per Participant
Online @ NGN100,000.00 Per participant
On-Site to make formal request
Venue: Mechelectric Conference Centres, Ikeja, Abuja, PH and Ota
Date and Time: July 1 - 2, 2025; 0900Hr - 1600Hr Daily
Course Overview
Effective maintenance operations should rationally start with the decision as to what activities to be outsourced to contractors and what are the ones to be handled internally. Ability to make the right decision would depend on a number of factors and the organization. This WorkmanSkills course is designed to impact on the participants the necessary and applicable tools for effective maintenance contracting and outsourcing.
Course Benefits
By attending this WorkmanSkills training, delegates will be able to:
Target Audience:
This WorkmanSkills training is ideal for wide range of engineering/maintenance professionals but will greatly benefit:
Works, Services & Maintenance Managers & Engineers
How will this Training Course be Presented?
This WorkmanSkills training course will utilize a variety of proven learning techniques to ensure maximum understanding, comprehension, and retention of the information presented.
Course Outlines
Outsourcing Considerations
The Certificate
WorkmanSkills Certificate of Completion will be provided to delegates who attend and complete the course
Effective maintenance operations should rationally start with the decision as to what activities to be outsourced to contractors and what are the ones to be handled internally. Ability to make the right decision would depend on a number of factors and the organization. This WorkmanSkills course is designed to impact on the participants the necessary and applicable tools for effective maintenance contracting and outsourcing.
Course Benefits
By attending this WorkmanSkills training, delegates will be able to:
- Understand how to decide rationally what maintenance activities to outsource and what not
- Learn the features, functions and benefits of lean maintenance contracts
- Understand the different types of maintenance contracts (incl. Service Level Agreements) and when/how to apply them
- Learn how to define service levels and monitor the contractor performance
- Learn how to develop and negotiate a maintenance contract
- Recognize the pitfalls
- Understand how to evaluate the delivered performance of all parties involved
- Learn how to implement maintenance contract management
Target Audience:
This WorkmanSkills training is ideal for wide range of engineering/maintenance professionals but will greatly benefit:
Works, Services & Maintenance Managers & Engineers
How will this Training Course be Presented?
This WorkmanSkills training course will utilize a variety of proven learning techniques to ensure maximum understanding, comprehension, and retention of the information presented.
Course Outlines
Outsourcing Considerations
- Introduction to program
- Asset management
- The business impact of maintenance
- Considerations in outsourcing maintenance – what to outsource and what not?
- Activity on asset matrix
- Risks involved
- Case study: Outsourcing maintenance activities
- Maintenance contract types
- Parties involved
- The tendering process – modern ways of tendering
- Choosing the right contractor
- Costing the service
- Defining Key Performance Indicators to monitor the performance of all parties involved
- Use of Balanced Scorecard with performance contracts
- Interactive exercise and examples
- Vendor management
- The contracting cycle
- Assemble a team
- Assess, determine and specify the required service levels
- Writing the contract – contents of a maintenance contract
- Interactive exercise: review some existing contracts
- Implementing contract management – how to make it work (performance management)
- Periodic evaluation & improvement
- Expectations about availability, reliability and costs
- The extensive preventive maintenance schedule – “tricks” of maintenance contractors
- The seven steps to develop a risk based maintenance concept
- Using the maintenance concept to negotiate more effectively lean maintenance contracts
- Negotiating the contract – negotiation ploys
- Negotiating the contract – negotiation tactics
- Negotiating tips
- Interactive exercise and role play regarding negotiating
- Defining the requirements and service levels
- Develop the offer
- Selection criteria
- Presenting the bid
- Closing the contract
- Evaluation of results
- Wrap-up
The Certificate
WorkmanSkills Certificate of Completion will be provided to delegates who attend and complete the course
