Course Overview
Exceptional Performance Management is a hallmark of every successful organization. However, it does not stand alone. As competitive pressures increase, new methods emerge. In recent years, organisations have dealt with performance issues in operations by adopting Lean methods.  Project delays and cost overruns have resulted in the evolution of a range of Agile methods.  Today’s challenge is to understand how they impact each other and integrate them to deliver optimal performance and productivity. 
This intensive WorkmanSkills training course provides the methods, tools and techniques required to improve performance and productivity by integrating strategy, operations and projects with a performance measurement, framework that will work in traditional environments and enhance Lean and Agile methods when they are used. 
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Course Benefits
By attending this WorkmanSkills training course, delegates will be able to:

• Identify and specify the ‘vital few’ performance measures that drive success
• Understand current proven techniques for continuous improvement and benchmarking
• Practice the application of these methods, tools and techniques, through case studies & interactive exercises
• Know when and how Lean and Agile approaches should be used, and how they relate to performance measures
• Develop an action plan to utilize these approaches in their own areas of responsibility

Target Audience:
This WorkmanSkills training course is ideal for wide range of engineering/maintenance professionals but will greatly benefit:

• General Managers
• Maintenance Managers
• Operational Managers
• Maintenance & Reliability Engineers
• Technical managers & supervisors
• Quality Managers

How will this Training Course be Presented?
Facilitated by an experienced maintenance/production specialist, our Maintenance Management training course will be conducted as a highly interactive work session (as opposed to lectures), encouraging participants to share their own experiences and apply the training course material to real-life situations.
Each delegate will receive an extensive reference manual, as well as case studies, while worked out solutions will be handed out to the delegates on conclusion of group discussions. Throughout the training course, delegates will be encouraged to identify what they can do to enhance productivity and reliability in their organizations.

Course Outlines

• Current good practice in Performance Measurement 
• Implementing benchmarking and continuous improvement
• Selecting the ‘vital few’ Performance Measures
• The key principles of Lean management
• The fusion of Lean and Agile approaches – the current state of the art
• Analyzing and Improving Process and Project performance
• Identifying and selecting KPI measures and targets
• Integrating performance management with Lean and Agile
• Different Methods of benchmarking and how they relate to each other
• Measuring outcomes, outputs and value drivers

​The Certificate
WorkmanSkills Certificate of Completion will be provided to delegates who attend and complete the course